Mandate of Heaven and Code of Conduct

PERFECT WORLD Heaven’s Mandate

In accordance with particular Playpark policies, as they are provided on our company website and subsites, certain penalties are imposed on accounts for violating the Playpark. Code of Conduct, and for any of the violations that are listed below. It is the responsibility of every customer to be aware of our Company Policies, violations, and penalties as agreed upon in the PlayPark End User License Agreement.

Claims of ignorance of such information shall not be excused.

Listed here are the general account penalties maintained by Playpark as a company.

There also exist game-specific account penalties. In most cases, game-specific account penalties will take precedence over our general company account penalties.

However, please remember that depending on the nature of each violation, either company or game-specific penalties may apply, the choice of which, rests on the sole discretion of Playpark

Please read through the enumerated violations carefully.

GAME SPECIFIC ACCOUNT PENALTIES

 

Types of Violation Offense
1st Offense 2nd Offense 3rd Offense
General Misconduct
Offensive chat window, store name Warning 24 hrs Chat ban 24 hrs Account Ban
Cursing, Swearing, or use of Foul language Warning 24 hrs Chat ban 24 hrs Account Ban
Distribution of another user’s Real-Life Personal Information 3 days Chat ban 7 days Chat ban 24 hrs Account Ban
RL Advertising, illegal trading 3 days Chat ban 7 days Chat ban 24 hrs Account Ban
Flooding/Spamming (All channels) 24 hrs Chat ban 3 days Chat ban 24 hrs Account Ban
Sexual Harassment (obscene or reference to body parts in non-scientific discussion) 3 days Chat ban 7 days Chat ban 24 hrs Account Ban
Inappropriate use of chat channels 24 hrs Chat ban 3 days Chat ban 24 hrs Account Ban
Verbal Harassment 3 days Chat ban 7 days Chat ban 24 hrs Account Ban
Non-Verbal Harassment 3 days Chat ban 7 days Chat ban 24 hrs Account Ban
Defaming a Game Master 3 days Chat ban 7 days Chat ban 24 hrs Account Ban
Inappropriate Advertising 3 days Chat ban 3 days Chat ban 24 hrs Account Ban
Reporting False incidents 12 hrs Account Suspension 7 days Chat ban 3 days Account Bann
References to illegal drugs or activities 3 days Chat ban 7 days Chat ban 24 hrs Account Ban
Grief and Nuisance Accounts Account Closure
Kill-Stealing / Griefing 12 hrs Account Suspension 1 day Account Suspension 2 days Account Suspension
Others (Special Case) Subject to GM’s review / GM’s decision is final.
General Fraud
Circulating false information 12 hrs Account Suspension 24 hrs Account Ban 3 days Account Ban
Deliberate abuse of Game bugs 12 hrs Account Suspension 24 hrs Account Ban 3 days Account Ban
Impersonation of a GM, PlayPark Employee or affiliate, or Government Official 12 hrs Account Suspension 24 hrs Account Ban 3 days Account Ban
Attempting to deceive any PlayPark Personnel 12 hrs Account Suspension 24 hrs Account Ban 3 days Account Ban
Use or Distribution of any Hack/Hacking Programs 12 hrs Account Suspension 24 hrs Account Ban 3 days Account Ban
General Attempt to Defraud 12 hrs Account Suspension 24 hrs Account Ban 3 days Account Ban
Account Theft or Hacking 12 hrs Account Suspension 24 hrs Account Ban 3 days Account Ban
Unauthorized Account Access 12 hrs Account Suspension 24 hrs Account Ban 3 days Account Ban
Possesion/Distribution of illegal items Account Closure
Game Integrity Infringement Account Closure

 

 

Important Reminders regarding Violations and Penalties

  1. All penalties listed above are arranged into standards dependent on the general nature of each offense but are subject to any adjustment as deemed necessary by the sole discretion of PlayPark Inc
  2. All violations are validated through the actual observation of Playpark Game Masters. Playpark has no obligation of presenting evidence related to any cases it has ruled upon.
  3. All penalties listed above can be issued on a per-instance basis, resulting in an accumulation of 1st offense penalties or an automatic 3rd offense penalty, depending on the number of violations committed. The choice of recourse in such cases is entirely at the discretion of Playpark.

For questions or concerns, please contact PlayPark Customer Support:

 

Game Master [GM]

Game Masters are committed to helping and guiding users to experience the game at its full potential. Every effort must be made in bringing prompt service and in improving the quality of the game.
GMs are to respond to users’ needs in a polite and professional manner.

 What GMs can do for players of Perfect World:·

  • GMs will do their best in answering questions and handling complaints or concerns users may have in-game.
  • GMs are to respond in a polite and professional manner.·
  • GMs are to oversee events or quests in-game.·

What GMs cannot do for players of Perfect World:·

  • GMs cannot and will not participate in any party or guild. They cannot and will not “tank” for or provide “buffs” to players, unless it coincides with an event or promotion that requires them to do so.·
  • GMs cannot and will not give players items, potions or gold (trading with players is not allowed) unless it is part of an event or promotion.·
  • GMs will not give special treatment to any player or specific group of players.
  • GM’s are to be impartial, unbiased, and objective within the scope of their responsibilities and judgment.Rules of Conduct

 

The following rules govern basic interaction within the Perfect World game and the  Perfect World social media, groups, and forums. Please be aware that failure to comply with these rules of conduct may result in the termination of your Perfect World game account according to the Perfect World End User License Agreement (EULA)

 

Offense List.

 

I. Verbal Offenses

Use of Profanity or Obscenities in any means

Users are prohibited to use sexually explicit, harmful, threatening, abusive, defamatory, obscene, hateful, racially or ethnically offensive language.Users are prohibited to post or link to any sexually explicit, harmful, threatening, abusive, defamatory, obscene, hateful, racially or ethnically offensive imagery or content.

Spamming or Flooding in any type of channel
When communicating in Perfect World using server-wide chat, users are prohibited to spam, flood, or make duplicate posts.

II. Illegal Trading and Dealings

Advertising non PlayPark Products
Users are prohibited to market, promote, advertise, or solicit within the Perfect World game or Perfect World social media, groups, and forums any product that is not related to the game.

Use of PlayPark Products or services for illegal activities
All PlayPark Products and services are strict to be used for legal activities only.

 

III. Harassment

Harassing or Defaming users or PlayPark Employees
Harassment, by definition, persistent, disallowed actions against another person, is strictly prohibited. Anything that imposes on another person’s natural rights is not allowed.

Attempting to directly or indirectly assassinate a GM character or another player’s character is prohibited.

Making Real-Life Threats
Threats in any form, even in jest, is not allowed and will be treated seriously.

Distributing another user’s Real-Life Personal Information
Users are prohibited to post or to communicate another player’s real-life information (name, address, account name, etc.) through the Perfect World game or through the official Perfect World Groups, such as in Facebook or Forums.

Impersonating a PlayPark Employee, Affiliate or another player
Users are prohibited to impersonate a Game Master, any PlayPark Employee, or any other PlayPark affiliate. Players are not allowed to impersonate other players as well.

Kill-Stealing*
Kill-stealing is defined as attacking and killing a monster that is already engaged by another player, and is not allowed. Bear in mind that there may be some locations or monsters that allow kill-stealing: these locations or monsters will be posted in the official Perfect World Social media and group.

Bannable monsters are usually open world monsters that are needed for quests.

Flagged as Bannable Monsters:
Monster Name: King of Kunlun
Located: Main Continent 432,557

Monster Name: Winter Devil Incarnation
Located: Main Continent 524, 788

Monster Name: Changeling Commander Haspon
Located: Avalask (453, 476)

 

Griefing*
Griefing is defined as a continuous attempt to destroy another player’s gaming experience.
By constantly attacking monsters that that player is already attacking, incessantly killing a quest monster repeatedly so that other players would not be able to finish their quests, blocking access to any location or NPC, or any other similar activity. This is not allowed, however, there may be locations or monsters that allow griefing activities; these locations or monsters will be posted in the official Perfect World Social media, groups, and in the official Perfect World Philippines website.

* Due to the sensitive nature of Kill-Stealing and Griefing, punishment will only be dealt IF and only IF evidence is provided that shows clearly the offense occurring.

In the event that the submitted evidence was found to be lacking, the name of the character reported will be noted and observed only.

 

IV. Others

Any type of act or behavior deemed inappropriate by PlayPark
Users are prohibited to violate any local, state, national or international laws and regulations.

Any other action that is similar to the above but not mentioned will still be held according to the Perfect World Game Rules and Policies. This set of rules may be modified at any time according to the Perfect World GM Team’s discretion, but with proper notification of the changes through the Perfect World Philippines official website and social media, groups, and forums.

*The Perfect World GM Team’s decision on any case is final.

Misconducts

All offense reports will be reviewed by the Perfect World GM Team. Offenses have varying degrees of severity and will be up to the Perfect World GM Team to review and administer its corresponding punishment based on the provided evidence and details of the case. The severity of each case will be categorized as follows;

I. General Misconducts

Cursing, swearing, or use of foul language
Offensive/vulgar character and guild names
Flooding
Harassment
Defaming a Game Master
Attempting to deceive any PlayPark Personnel
Misuse of the Official Perfect World Philippines social media, groups, and forums
Inappropriate advertising
Circulating false information
Reporting false incidents
Illegal trading or cash transactions
Account theft or hacking
Grief and nuisance accounts
Kill stealing / griefing
Event Disruption

II. General Fraud

General attempt to defraud
Attempting to deceive any PlayPark Personnel
Impersonation of a GM, PlayPark Employee or affiliate, or Government Official
Circulating false information

Account Theft or Hacking
Unauthorized Account Access

III. Game Integrity Infringement

Use or distribution of any hack/hacking programs
Deliberate abuse of game bugs
Duplicating items or possession of illegal items

Also, be reminded that PlayPark reserves the right to evaluate every incident on a case-to-case basis; meaning, actions take in one case may differ from those previously taken with other cases of similar nature.

This policy was last amended on May 13, 2024.