Facebook Manual Mapping

Following a recent incident caused by a Facebook login app error, Playpark has implemented a social mapping solution for all affected games.

SEE THE PROCESS BELOW:
Players must file a ticket to E-support for their accounts to be Mapped to a New PlayID.

• Create a new Play ID where the Facebook ID will be mapped.
• The new PlayID should NOT be used in any game.
• Go to E-support page.
• Select your Game “Perfect World”
  
•  Choose Bug Enquiry
  
• Provide the basic information needed with a red asterisk *
  
• At the PROBLEM DETAILS put “Facebook Mapping”
• Provide the following details in the “DESCRIPTION”
  • Facebook Open ID (User ID): (You can get the Facebook Open ID  HERE)
    
    *Note – in case you can’t see Open ID it means you have deleted permission of our app from Facebook.
  • Facebook Registered Email Address:
  • Facebook Registered Name:
  • Link of Facebook Account:
  • IGN:
  • Character Level:
  • Server:
  • Newly Created Playpark ID:
  • PlayID Registered Name:
  • PlayID Registered Birthdate:
  • PlayID Registered Date:
  • 2 valid IDs
• Tick the Accept Privacy Policy and Confirm
• You will be given a CaseID and receive an E-mail regarding your ticket.
• Make sure to check the reply within 3 business days. (Check your spam folder)

Automated mapping will be available once the Facebook login is fixed.

Submit only if you agree to have read the mechanics and understand its content and voluntarily give your consent for the collection, use, processing, storage, and retention of your personal data or information to Playpark.
The data collected by the Playpark Team shall only be used for its intended purpose, for ownership verification of Facebook account mapping.
This is to assure you that the data collected will be kept confidential and only accessed by the authorized personnels of the Playpark.